THE NEED FOR HAVING GOOD CUSTOMER RELATIONS
Keeping loyal customers is less expensive than getting new ones. Research shows that it costs about five times more to […]
Read moreTag: customer
Convincing Customers To Buy From You
Customers never buy because of product features. They buy because they perceive some “benefit” to those features. Unfortunately, most sales […]
Read moreDealing With Difficult Customers
Businesses and business needs have significantly evolved overtime. There are very important variations that have arisen with respect to how […]
Read moreSHOULD LOCATION MATTER
Your business would at some point in time or the other have to decide on where it is to be […]
Read moreBETWEEN PRICE AND VALUE
Hold up! I am not about to tell you that the value of your product would influence your price and […]
Read moreIN THE EYES OF A CUSTOMER
This is a hypothetical interview conducted with a customer. It is intended to provide first-hand insight into the needs and […]
Read more