Handling Customer Complaints

If you’re thinking about starting up a small business or you’ve just recently launched, fantastic customer service is undoubtedly on your radar. You want your customers to come away from an experience with your company having seen you in the best possible light. In an optimal situation, the majority of them would not only become […]

The Best Way to Handle Customer Complaints

If you’re thinking about starting up a small business or you’ve just recently launched, fantastic customer service is undoubtedly on your radar. You want your customers to come away from an experience with your company having seen you in the best possible light. In an optimal situation, the majority of them would not only become […]

What Startups Need to Know About Exit Strategies

Startups looking for angel investors or venture capital (VC) absolutely need an exit strategy because investors require it. The exit is what gives them a return. Exit strategies related to startup funding are quite often misunderstood: The “exit” in exit strategy is for the money, not the startup founders or small business owners. The company […]

Business Loan Do’s and Don’ts

When you’re starting a business, it can seem like there are a million and one things to think about. Top of mind for most entrepreneurs? How to finance their business. A business loan can be a great source of capital, but it can be difficult to navigate the myriad of loan options available to business […]

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