There is a very special reason for the existence of leadership in every business space. At top glance, leadership provides direction, motivation and guidance for the pursuit of stated objectives. There is a great tendency to lose the focus of the organization and business when there is leadership crisis within the organization. Undeniably, leadership provides a central symbolic figure within which the business organization may find its representation. The business leader has a responsibility of identifying what strategies are best applicable for the enterprise and applying the organization to the best procedures and protocols.
Essentially, the idea of a business leader arises in respect of an identified follower base. The follower base is the vehicle of implementation of the vision of the business leader, akin to the ideals and objectives of the organization. It provides support to the stated goals and in equal measure, steers the activities of the organization towards meeting its targets.
For any business leader, a disloyal staff could mean the end of the business. It frustrates productivity and wears off any incentive to encourage ingenuity, given the fear that it may lead to complete uneventful sabotage.
Shelter Adeti is Executive Secretary at Korsell Corporate Consult. She avers;
“I can deal with a system that does not make me a leader. I would however have a hard time dealing with a system that makes everyone a leader in his or her own right”.
When a business leader has to deal with a staff that is highly skilled and still very unyielding to authority and company structures, it is very necessary to be tactful, compromising when necessary and still unwavering in upholding the values of the organization.
By all means, communicate appropriately the lines and limits that exist in consistence with the company’s organogram. Depending on the form of rebellion you are dealing with, you may not have to compromise on your standards. A business leader has every need to acknowledge his own authority before he expects same from his staff. An assertive leader may come across as authoritative and domineering. Nevertheless, is this ruthlessness not what is needed to crush any rebellion? It is neither brutish nor Machiavellian any more than it is prudent and productive.
Note however that your customers are not your employees. See how to deal with different types of customers and their complaints.
A business leader has to focus attention on several other emerging challenges in the organization. Lay off disloyal staff if you have to, implement sanctions at any cost and make sure there is no room for sabotage and disloyalty. It is the greatest challenge any business leader would have to deal with, especially when it involves a very efficient and skilled staff. Nevertheless, it is important to emphasize a unity of authority from which coordination in the organization would emerge.
The long term effects of such emphatic and drastic resort is a righteous fear that provides peace and serenity within the workspace.
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